Privacybeleid
Last updated: 25 September 2026
This Privacy Policy explains how Whiskwaggo collects, uses and protects your personal information. We comply with the General Data Protection Regulation (GDPR) and Dutch privacy law.
Data controller
Whiskwaggo (trade name of SBC Consultancy & Trainingen), Weena 767, 3013 AL Rotterdam, The Netherlands
KvK: 54949165 | Email: contact@whiskwag.store | Phone: +31 (0) 6 27865333
Information we collect
- Personal details: name, email address, phone number, billing and shipping address
- Order information: products purchased, payment method, delivery details
- Technical data: IP address, browser type, device information, cookies and usage data
Legal basis for processing (GDPR)
We process your data based on: performance of a contract (to fulfil your order), legal obligation (tax and accounting), consent (newsletter and non-essential cookies) and legitimate interest (fraud prevention, improving our services).
How we use your information
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Send our newsletter, only if you subscribed (you can unsubscribe at any time)
- Improve our website and services
- Comply with legal obligations
Sharing your information
We only share your data with: our e-commerce platform (Shopify), fulfilment partners (AutoDS and its suppliers) to process and ship orders, payment providers to handle transactions securely, and authorities only where required by law. Some of these parties may process data outside the EU; in that case appropriate safeguards such as the EU Standard Contractual Clauses apply. We never sell your personal data.
Cookies & tracking
We use essential cookies to make the site work and, with your consent, analytics and marketing cookies. You can change your cookie preferences at any time via the cookie banner or your browser settings.
Data retention
We keep your data only as long as necessary to fulfil orders, comply with legal obligations (for example the 7-year Dutch tax retention period) and resolve disputes.
Your rights (GDPR)
You have the right to access, correct, delete, restrict or port your personal data, to object to processing, and to withdraw consent at any time. To exercise these rights, contact us at contact@whiskwag.store. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
Security
We use SSL encryption, secure servers and trusted payment gateways to protect your data.